01 Scope and principles
This policy applies to the BlueL iOS app, bluel.ch and the linked support form. App data is stored locally on the iPhone. BlueL does not operate user accounts, its own backend or cloud database. Swiss data protection law applies primarily and the GDPR is considered where applicable.
02 Data controller
BlueL, Switzerland. Privacy requests: support@bluel.ch.
03 Data in the BlueL app
Depending on use, BlueL may locally store a name or form of address, language, onboarding status, test date and location, drives and their details, route points, learning progress and selected attachments. This content is not sent to a BlueL server and is not used for advertising or profiling. No third-party analytics or tracking SDKs are integrated.
04 Location data and drive recording
Location is used only for features that require it, such as drive recording and route display. With the relevant iOS permission, recording may continue in the background or while the screen is locked. Other features remain available without location access. BlueL uses Apple MapKit and iOS system services for maps.
05 Photos and files
Voluntarily selected photos, PDFs or supported files are stored locally with the relevant drive and are not uploaded to a BlueL server.
06 Support, feedback and Jotform
BlueL links to Jotform for support and feedback. Submitted content, an optional email address and technical information such as IP address, browser, device and timestamp data may be processed. Jotform may process data outside Switzerland.
07 Website bluel.ch
Technically necessary information such as IP address, access time, requested page, browser, operating system and error data may be processed by hosting and network infrastructure. BlueL uses no proprietary analytics or advertising trackers and no proprietary marketing cookies.
08 Purposes and legal bases
Data is processed for operating the app and website, requested features, support, troubleshooting, security and further development. Where the GDPR applies, processing is based as appropriate on contract, legitimate interests or consent.
09 Recipients and international processing
BlueL does not sell personal data. External services such as Jotform or Apple may process data in other countries, subject to applicable international data transfer requirements.
10 Data security
BlueL takes appropriate technical and organisational security measures. No transmission or storage can be guaranteed to be absolutely secure.
11 Retention and deletion
Local app data generally remains on the device until removed, reset or the app is deleted. Support and feedback data is retained only as long as necessary. Deletion requests can be sent to support@bluel.ch.
12 Your rights
Under applicable law, data subjects may request access, correction and, where applicable, deletion or restriction. Data stored exclusively on the iPhone and inaccessible to BlueL cannot be accessed or deleted server-side. The competent Swiss authority is the FDPIC.
13 Changes
BlueL may update this policy when features, services or legal requirements change. The version published here applies.